Frequently Asked Questions

Blade Club is our way of saying ‘thank you’ to knife enthusiasts like you, by giving you points for purchases you make at Blade HQ.

Best of all, this program is free to join and effortlessly easy to use.

It’s super simple! Create an account with Blade HQ and then you can opt into Blade Club.

Go to https://www.bladehq.com/blade-club/welcome and follow the sign-up process.

Make sure you first create a Blade HQ account.

Once you have created your account, you can go to https://www.bladehq.com/blade-club/join to finish registering for the Blade Club program.

If you are still having issues, contact Blade HQ by emailing [email protected] or calling 1-888-252-3347.

Your purchases on BladeHQ.com will earn you points that you can use to redeem gift cards.

Each eligible item on BladeHQ.com will display the number of points you’ll earn with your purchase.

Once these points have been awarded, you can then apply these points towards gift cards – $5 for every 1,000 points.

Gift cards can be redeemed seamlessly during the checkout process or from the Blade Club Portal.

Points are applied to your total points balance once qualifying purchases (orders) have been shipped.

Points will be marked as "pending" until the order has been shipped.

To track your open orders please visit our Order Status page.

No. Points and gift cards redeemed with Blade Club points cannot be shared with others.

No, your points will not expire. Family sticks together.

You will earn 5 points per $1 spent and up to 7 points as you progress through each tier system.

Every dollar you spend after signing up will go towards qualifying for your tier level.

Once you reach $400 spent, you will be upgraded to the Titanium (tier 2) and at $1,000 you will be in the Zirconium (tier 3).

Your year’s highest achieved tier will roll over to the following year on January 1st. To maintain your tier, you will need to meet the minimum spending threshold of that tier each year.

Blade Club members receive enhanced return benefits based on their membership tier. Titanium members have a 45-day return window with a flat $5 return shipping deduction, while Zirconium members receive a 60-day return window with free return shipping.

All standard return eligibility requirements still apply, and Blade Club return perks do not apply to customized items.