This page is to help answer your shipping questions for items available to purchase at Blade HQ. For further assistance please visit our HELP page.
General Shipping Information
We ship primarily USPS and UPS. If you prefer FedEx please CONTACT US. Our Shipping Department is closed on the weekends (Saturday & Sunday) and on all Federal Holidays, so any orders placed during the weekend or on a Federal Holiday will ship within the next 2 business days. Limited circumstances may also delay dispatch time (i.e. combined orders, order verification, high volume, etc.).
Note: Some items cannot be shipped via USPS (i.e. Zippo fuel, Pepper Sprays, certain knives, etc.) and we reserve the right to modify your shipping selection if necessary.
We do have multiple warehouses, so your order may arrive in multiple shipments. You will receive a tracking number for each individual package. You can also check your order status on the MY ACCOUNT page.
If you have specific shipping needs we suggest you CONTACT US prior to placing your order. We can generally accommodate most needs (i.e. overnight shipping).
Most orders are shipped without a signature required. If you have a specific preference (i.e. "I want a signature required" or "I don't want a signature required") please let us know in the comment box at checkout.
We allow International shipments on a very limited basis. If you are outside of the USA and would like to place an order please CONTACT US.
Some items we sell are restricted in certain areas. Please make sure you understand our TERMS & CONDITIONS (you will be required to agree to them before you can place an order), as well as any laws in your area regarding ownership and/or carrying of your purchase.
HOLIDAY SHIPPING INFO
Please note that Blade HQ’s shipping department will be closed on December 25. All orders placed December 24th through December 25th will begin shipping on December 26th.
It's that time of the year again! And even though we strive to please, after the dates on the holiday shipping calendar we cannot guarantee delivery by Christmas. Most orders are shipped without a signature required. If you have a specific preference (i.e. "I want a signature required" or "I don't want a signature required") please let us know in the comment box at checkout. Please take a moment to read the following information.
This time of year First Class Shipping is at about 5-8 days total (48 hours for dispatch and 3-5 days for delivery). This time of year USPS gets a bit overwhelmed and there will always be exceptions - it is possible your order will take a day to two more than stated. Please plan accordingly and be patient. UPS and FedEx operate on their normal schedules (delivery between 2-6 days depending on your location relative to us), but please plan on an extra day for dispatch.
Although we cannot make any absolute guarantees about shipping times during the holidays we will do our best to get orders to you in time. We wish everyone the very best. Please remember that even if a package doesn't make it in time, Christmas is a time for love, understanding and peace.
Please note that items shipped USPS do not have guaranteed delivery times. They will come with Delivery Confirmation. In some cases this can be used to track a package, but generally during the holidays the package will only be scanned upon reaching its destination. If you would like comprehensive tracking with your order we strongly suggest using the UPS option at checkout.
For more information please visit by clicking here.
SHIPPING IN THE USA
If your order is more than $99 then shipping is free if you choose the "Free Economy Shipping" option (some oversized and overweight items will incur a shipping cost.).
USPS First Class Mail shipping within the United States (including Hawaii and Alaska and US territories) is $2.99, and is available for orders under 16 oz.
USPS Priority Mail Shipping within the United States (including Hawaii and Alaska and US territories) is $9.99. Some oversized and overweight items have additional shipping costs.
UPS Ground pricing will be calculated by weight starting at $13.99.
Delivery time (once an item is dispatched) varies. Typical USPS delivery time is between 4-8 days for First Class, and 2-5 days for Priority Mail. Typical UPS Ground delivery time is 4-7 days. Delivery (UPS & USPS) outside the continental USA generally takes longer (i.e. to Hawaii, Puerto Rico, Alaska, etc.).
Prior to your order leaving our facility, we will email you the USPS delivery confirmation number or UPS tracking number. Dispatch time for orders is typically 1-2 business days from purchase. All orders are insured against loss and damage through our company.
If you're in a hurry you can purchase Expedited shipping. Expedited orders are given full precedence and in most cases you will receive your order within 3 business days or less (items must be ordered by 12:00 PM MST to ship the same day they are ordered; call us if you need your order shipped same day and it's past the cut-off time). Limited circumstances may also delay dispatch time of expedited orders (i.e. combined orders, order verification, weekends, holidays etc.).
Please Note: Some over-sized items cannot be ship via expedited services. If your order is too large to ship via out expedited services we will refund the shipping difference and send your order via standard shipping unless we have explicit instructions otherwise.
We offer UPS 2 Business Day shipping for $8.99. Since orders leave our facility the following business day, if you select this shipping option when placing an order after noon on Wednesday, your order will arrive no sooner than Monday the next week. Saturdays and Sundays are not included as shipping days. This option is not available outside the continental USA.
We also offer USPS Express shipping for $25.99 (plus an additional $4.00 per item after 2 items). Delivery is 3 business days or less. This option is available outside the continental USA, but times may be longer than stated.
Once an order has a postage label, a delivery confirmation number (USPS) or tracking number (UPS) will be sent via email. The order will ship shortly after.
All shipping to APO and FPO addresses will be done via USPS (no faster than USPS Priority). When entering an order with an APO or FPO address please remember to use "United States" as your shipping country. Your package will be routed to the correct destination no matter where you actually are.
We support our troops! If you order is going to an APO or FPO address (or any military base) write "ARMED FORCES" in the notes at checkout and we'll refund your shipping.
You can track a USPS package at www.usps.com.
You can track a UPS package at www.ups.com.
You can track a FedEx package at www.fedex.com.
Please Note: a Delivery Confirmation number (USPS) allows you to see when your item is actually delivered to your post office or house. Delivery confirmation is not comprehensive tracking.
In some cases orders that are shipped to an address that is not authorized by the credit card issuer are subject to delays, verification emails/phone calls and/or cancellation. Additionally, in some cases orders that are shipped to an address other than the authorized billing address are subject to delay and verification. In situations where we cannot authenticate the validity of an order that order will be cancelled.
The following information is a guideline for international shipping. Please note that until further notice, most international customers will still need to CONTACT US directly to inquire about placing an order (exceptions below). International customers are responsible for ALL shipping costs including return shipping, duties, taxes, and any other applicable fees for delivery to the country.
Orders can be made via our website for anyone in Canada. The flat rate charge for shipping to Canada is $15.99. If an order is over 4lbs you may need to contact us directly to continue processing your order. We reserve the right to adjust the shipping method and charge additional shipping costs, if necessary. Some restrictions may apply, see restricted items below.
Current countries available to make orders online:
- New Zealand
All packages will be shipped via USPS Priority Mail International. Starting at $32.95 USD. Rate may increase based on destination country, package size, or weight.
All OTHER countries:
Shipping costs depend on carrier, weight and size of package, and other factors. We will calculate your shipping charges and send you a quote before processing your order.
Some items are restricted from international shipping. Some restrictions vary by country. Please CONTACT US for the most up to date information regarding item restrictions.
- Throwing Knives/Stars/Axes
- Stun Guns
- Push Daggers
- Knuckles of any kind
- Handcuffs, Leg-cuffs, etc.
- Sap Gloves
- Mace / Pepper Spray
- Fire Starters
- Propellants / Aerosols
- Other Items Intended for Self-Defence
- Laser Pointers
- SureFire brand flashlights
- 4Sevens brand flashlights
- All Benchmade Products
- All Darex Products
- All H&K Products
- All Leatherman Products
- All Zero Tolerance Products
- All Kershaw Products
- All Victorinox Products
- Manual Knives
- Fixed Blade Knives
- Gear, Sheaths, etc.
- All apparel (shirts, hats, etc)
We are excited to ship internationally, however we cannot ship to all countries yet. If your country is listed, we apologize for the inconvenience, but we are unable to ship to you at this time.
This list is subject to change without notice.
Currently Restricted Countries/Areas, including but not limited to:
- United Kingdom
- Middle East
Customers wishing to purchase from us must agree to certain conditions. If you do not agree to one or more of the following conditions, we will be unable to ship to you.
International Customer Conditions:
- Pay all shipping fees
- Pay any and all taxes, duties, etc.
- Pay via Wire Transfer
- If items get lost, stolen, or seized by customs, we are not accountable, and cannot give a refund.
- Understand their own/carry laws in their country and have proper permits where applicable
- Pay all shipping fees for returns & exchanges, as well as warranty work
Please note that we do not falsify customs documents. We will list exact items and exact values, in accordance with national and federal laws. If you believe that your items will be seized at customs when labeled appropriately, we urge you to carefully consider this.
If you have any questions or concerns, feel free to CONTACT US!