Blade HQ’s “Super Shipping Information” Page

This section of our website is designed to answer all the most common questions that customers have about order shipping! When will my order ship? How do I track my order? How long will my order be delayed if I request an imaginary steel in the comments box at checkout? Answers ahoy! And, in the event your answer isn’t here, don’t panic, because even more HELP is just a quick click away!

How much does shipping cost at Blade HQ?

We've got some great news: If your order is over $99 then shipping is free! Remember, the $99 order threshold is the product value (so, not counting tax). Free shipping is only offered in the United States (but we still love our international customers!).

For orders less than $99 we have a variety of shipping options starting at around $4.99 (this option is referred to as ”Standard Shipping” and may be USPS or UPS ground, depending on what is most efficient). We also offer UPS, FedEX and USPS express services. During the checkout process you’ll be able to preview specific shipping costs for your order.

Shopping Tip: If you’re a few dollars away from the $99 free shipping threshold just throw in an inexpensive patch and you can actually save a few bucks!

When will my order ship?

Blade HQ strives to get your products picked and packed the same day you place your order*. We have expanded our fulfilment center and invested heavily into picking, packing, and shipping technology and infrastructure to help our customers get their packages faster than ever. We’re not too proud to admit that there’s been a learning curve, but we’re confident that in 2023 we can meet and even exceed customer expectations. We know you’re in a hurry to get your order and we’re doing everything we can to make that happen.

*While certain cutoff times apply, even orders placed up until midnight should ship the following day. Some weekend exceptions can also occur but orders should be on their way no later than Monday.

Delivery timeframes can vary based on your geographic location but most “standard shipping” orders have a delivery timeframe of 4-7 days. After an order is placed, you’ll get an email with shipment information. Once you have this email the order has been packed and it ready for transport pickup. Not all carriers scan packages in a timely manner but keep an eye on that tracking number as it will eventually update. While you’re waiting, take a moment to become a Knife Expert or watch our Latest Video.

FREE Standard Shipping

Oh, hey! Did we mention that shipping is free on orders over $99? We did? Okay, just checking.

Is everyone on God’s Green Earth going to know I bought a knife?

In the past we experimented with branded boxes, but based on customer feedback we are in the process of removing the external branding and moving the branding to the inside of the box. After we make this transition, it will not be immediately clear to friends and family that you are “still buying knives” even though you “already own too many.” We hope that this change will please our customers and deter porch pirates as well.

No Hassle Returns? Absolutely.

Didn't get what you were expecting? Don’t like what you got? With our No Hassle Returns program there are no fees for returns, you can return any item for any reason*, and you have an extended return window of 90 days. You can return an item for a refund or get store-credit to exchange it for another product.

*Items must be in unused condition and have all associated boxes and paperwork. For the safety of our employees if an item you wish to return has blood or other bodily fluids on it please don't send it back (come on, really). Contact our customer service team if you need assistance with a return.

Potential Shipment Delays

“Oh man! I wanted it yesterday.” Our Shipping Department is closed on all Federal Holidays (because, naturally, we love our employees). Orders placed on a Federal Holiday will ship the next business day. There are additional circumstances that may affect dispatch time and we’ve tried to outline the most common of these below:

Order changes: If you need to make changes to your order, this may cause a shipping delay. Order changes may include things such as adding or removing items, changing your shipment preferences, or consolidating multiple orders.

Product Customization: If you opt for product customizations such as engraving this will impact your shipment date. While every effort is made to expedite engraving it’s best to plan for a delay in shipping time.

Address Verification: In some cases, there may be a situation where we need additional information from you to verify a billing or order address. We ask for your patience in these cases as this is for our protection as well as for our customer’s protection. If required initially, it’s unlikely that this situation will affect you in the future.

Payment failure: Occasionally a payment will fail. This may be caused by something on our end, such as our fraud detection system. This may also be caused by something on the customer end such as an incorrect billing address or insufficient funds.

If any of these situations arise, we ask for your patience. Our customer service representatives will work to get things resolved as quickly as possible and make sure you are kept in the loop

The Nitty Gritty

If you have specific shipping needs, we suggest you CONTACT US prior to placing your order. We can generally accommodate most needs (i.e. overnight shipping).

We allow international shipments on a very limited basis. If you are outside of the USA and would like to place an order, please CONTACT US.

Some items we sell are restricted in certain areas. Please make sure you understand our TERMS & CONDITIONS (you will be required to agree to them before you can place an order), as well as any laws in your area regarding ownership and/or carrying of your purchase.

Standard Shipping within the USA

If your order is more than $99 then Standard shipping is FREE if you choose the "Free Shipping" option, however some oversized and overweight items will incur a shipping cost. Since orders leave our facility the following business day, if you select this shipping option when placing an order after noon E.T. on Wednesday, your order will arrive no sooner than Monday the next week. Saturdays and Sundays are not included as shipping days. This option is not available outside the continental USA.

USPS First Class Mail shipping within the United States (including Hawaii and Alaska and US territories) is $4.99, and is available for orders under 16 oz.

USPS Priority Mail Shipping within the United States (including Hawaii and Alaska and US territories) is $11.99. Some oversized and overweight items have additional shipping costs.

Delivery time (once an item is dispatched) varies. Typical USPS delivery time is between 4-8 days for First Class, and 2-5 days for Priority Mail. Typical UPS Ground delivery time is 4-7 days. Delivery (UPS & USPS) outside the continental USA may take longer (i.e. to Hawaii, Puerto Rico, Alaska, etc.).

Prior to your order leaving our facility, we will email you the USPS delivery confirmation number or UPS tracking number. Dispatch time for orders is typically 1 business day from purchase. All orders are insured against loss and damage through our company.

So about that made up steel I requested in the comments at checkout?

Ah yes- thanks for the reminder. Typically developing a new steel is fairly research and labor intensive. We feel comfortable with a ten-year timeframe for this type of request. If we cannot fulfill your order within that timeframe we will need to cancel the order and issue a refund in pennies.

Shipping to APO and FPO Addresses

All shipping to APO and FPO addresses will be done via USPS (no faster than USPS Priority). When entering an order with an APO or FPO address please remember to use "United States" as your shipping country. Your package will be routed to the correct destination no matter where you are actually located.

Tip: Blade HQ proudly supports our troops! If you order is going to an APO or FPO address (or any military base) write "ARMED FORCES" in the notes at checkout, and we'll refund your shipping. .

Tracking your package

You can track a USPS package at

You can track a UPS package at

You can track a FedEx package at

Please Note: a Delivery Confirmation number (USPS) allows you to see when your item is actually delivered to your post office or house. Delivery confirmation is not comprehensive tracking.

Address Verification

In some cases orders that are shipped to an address that is not authorized by the credit card issuer are subject to delays, verification emails/phone calls and/or cancellation. Additionally, in some cases orders that are shipped to an address other than the authorized billing address are subject to delay and verification. In situations where we cannot authenticate the validity of an order, that order will be cancelled.

International Shipping

The following information is a guideline for international shipping. International customers are responsible for ALL shipping costs including return shipping, duties, taxes, and any other applicable fees for delivery to the country.

Customers in Canada can place order on our website. The flat rate charge for trackable priority shipping to Canada is $39.99 USB (less expensive options may be available but will not have tracking information). If an order is over 4lbs you may need to contact us directly to continue processing your order. We reserve the right to adjust the shipping method and /or charge additional shipping costs, if necessary. Some restrictions may apply, see restricted items below.

Customers in other countries can generally place orders on our website provided the country is displayed in the drop down country selection box. All packages will be shipped via USPS Priority Mail International. Starting at $49.99 USD. Rate may increase based on destination country, package size, or weight. Some restrictions may apply, see restricted items below


Some items are restricted from international shipping. Some restrictions vary by country. Below is a list of generally restricted items. Please note that this is determined by your location.

Restricted Items:

  • Throwing Knives/Stars/Axes
  • Batons
  • Stun Guns
  • Push Daggers
  • Machetes
  • Knuckles of any kind
  • Handcuffs, Leg-cuffs, etc.
  • Sap Gloves
  • Lubricants
  • Mace / Pepper Spray
  • Fire Starters
  • Propellants / Aerosols
  • Other Items Intended for Self-Defense
  • Laser Pointers
  • SureFire brand flashlights
  • 4Sevens brand flashlights
  • Batteries
  • All Benchmade Products
  • All Darex Products
  • All H&K Products
  • All Leatherman Products
  • All Zero Tolerance Products
  • All Kershaw Products
  • All Victorinox Products

Allowed Items:

  • Manual Knives
  • Fixed Blade Knives
  • Gear, Sheaths, etc.
  • All apparel (shirts, hats, etc.)


We are excited to ship internationally, however we cannot ship to all countries yet. If your country is not listed, we apologize for the inconvenience, but we are unable to ship to you at this time.

This list is subject to change without notice.

Currently Restricted Countries/Areas, including but not limited to:

  • United Kingdom
  • Turkey
  • Indonesia
  • Singapore
  • Asia
  • Middle East
  • Africa


International customers wishing to purchase from us must agree to certain conditions. If you do not agree to one or more of the following conditions, we will be unable to ship to you.

International Customer Conditions:

  • Pay all shipping fees
  • Pay any and all taxes, duties, etc.
  • Pay via Wire Transfer
  • If items get lost, stolen, or seized by customs, we are not accountable, and cannot give a refund.
  • Understand their own/carry laws in their country and have proper permits where applicable
  • Pay all shipping fees for returns & exchanges, as well as warranty work

Please note that we do not falsify customs documents. We will list exact items and exact values, in accordance with national and federal laws. If you believe that your items will be seized at customs when labeled appropriately, we urge you to carefully consider this.

If you have any questions or concerns, feel free to CONTACT US!

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